Security
A claims document intelligence layer still needs enterprise controls
The forensic layer between submission and payment only works in insurance if the evidence, audit trail, and operating controls hold up under real governance review.
Security review lens
What procurement and risk teams usually need answered
How decisions stay explainable
Reviewers, investigators, and governance teams need to see why a file was escalated and what changed during review.
How rollout risk stays contained
The pilot path starts narrow on purpose so value and controls are proven before production dependency grows.
How data handling stays operationally sane
Retention, auditability, and role-based workflows matter just as much as model quality in insurer environments.
Security and compliance
Enterprise security posture
Australia-hosted option
Primary deployment target is AWS Sydney (ap-southeast-2) for Australian insurers.
Encrypted
At rest (AES-256) and in transit (TLS 1.3). KMS-backed key management.
Auditable
Every verification, flag, and decision is logged with timestamps, model versions, and reason codes.
Retention controls
Tenant-configurable retention periods. Deletion workflows and legal hold support.
Access controls
API key scoping, environment separation (test/live), rate limiting, and IP allowlists.
Compliance aware
Designed with APRA CPS 230 (operational resilience) and CPS 234 (information security) expectations in mind.
We prepare a security questionnaire pack for your review process.
What buyers care about
Explainable decisions
Adjusters and governance teams should be able to trace how a document moved from submission to review, including evidence, reason codes, and human overrides.
Contained rollout risk
The pilot path stays narrow on purpose: historical documents, evidence-first output, no forced production integration before value and controls are clear.
Security questions? We send a full questionnaire pack.
We know procurement needs detail. Contact us and we will send the security brief, architecture overview, and compliance position before the first call.